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Unit 20 looked at problem situations that can happen in the classroom and ways to handle them. For instance, meeting students for the time, whether they are new groups or existing groups, establishing rapport, making students feel comfortable and setting the tone for future lessons. Some of the activities to accomplish this are, questionnaires and tell us about. Hangman, Pictionary and memory games are also quiet effective in making students feel inspired and motivated. The problem of dealing with students at varying levels of English, was also addressed and suggestions given to deal with it. Dealing with reluctant students, large classes and students with difficulties in listening texts are common problems that teachers have to deal with and solutions were given for each.
